Refund Policy

 

ABSENCE DUE TO NON-ATTENDANCE

Regular fees will be charged for absences due to non-attendance. This policy has been adopted because costs for staff and programs remain the same when children are absent.


PLANNED OR EXTENDED ABSENCES

If a child has planned extended absences, the parent must give GI two week’s notice prior to the first date of absence. GI will charge the parent the proper amount for attendance during the week(s) of extended absence.


WITHDRAWAL POLICY

Parents may withdraw their child from the program at any time, provided they give two weeks written notice in advance of the last date of attendance. A formal notice of intent to withdraw must be submitted on Generation Infocus withdrawal slips. A withdrawal slip may be requested from the programs Site Director. Failure to give proper notice will result in the child’s continue enrollment in our program. Parents will be responsible for any outstanding fees. Any services pre-paid beyond the last date given on the approved two weeks’ notice submitted, will be refunded. Registration and processing fees are non-refundable. 


GI reserves the right to dismiss a child from our program. Fees for services are non-transferrable and non-refundable for the two weeks following the dismissal. Any services pre-paid beyond the two weeks following the dismissal, will be refunded. Registration and processing fees are non-refundable. 

DISENROLLMENT POLICY


GI reserves the right to suspend a child from our program. Fees for services paid for during the suspension period are non-transferrable and non-refundable.

SUSPENSION POLICY


In cases of severe weather forecasts such ice, snow, tornadoes, hurricanes, etc., GI will follow School District’s System procedures. If the school or school district is closed – GI will also be closed. In the event of severe weather warning, such as tornado, GI will follow the procedures designed for the public school system by moving to the center of the building, heads down with arms covering neck and head. If inclement weather conditions arise during the school day, GI reserves the right to cancel after school programming and will notify parents of such a decision immediately at which time parents are requested to pick up their children within the hour if during after school programming. No refunds or credits will not be issued due to inclement weather or any other incident that is out of GI’s control.

INCLEMENT WEATHER POLICY